For players 21+

bbd99 Guide to Responsible Gaming

Let entertainment be a source of joy, not a burden — at bbd99 we make sure every experience you have is safe, balanced, and mindful.

Our Commitment

Gaming is for Entertainment, Not Dependency

bbd99 believes online gaming should be a form of entertainment — something that brings you enjoyment, not stress. We are committed to creating a safe and balanced gaming environment for players in Bangladesh. On this page you will find guidance on how to keep your gaming habits in check and where to get help.

Awareness is essential in any form of entertainment, including gambling. The bbd99 platform offers various tools and settings to help you manage your playing time, spending, and behavior. Remember — chasing losses in the hope of winning back money is a dangerous mindset.

If you feel that gaming is having a negative impact on your daily life, relationships, or financial situation, please contact our support team or use the tools listed below.

21+

Age Requirement Is Mandatory

Only players aged 21 or older are permitted to open an account and play at bbd99. Access by minors is strictly prohibited.

Safety Tools

Tools to Control Your Gaming

Set Limits

Deposit Limit

You can set a maximum daily, weekly, or monthly deposit limit. You will not be able to exceed this limit. Increasing a set limit requires a waiting period, but reducing it takes effect immediately.

Take Breaks

Time-Out Feature

If you feel you need a short break, you can take a time-out for anywhere from 24 hours to 30 days. During this period you will not be able to log in to your account. Once the break period ends, your account will be reactivated automatically.

Permanent Break

Self-Exclusion

If you feel you need to stop playing, you can close your account through self-exclusion for a period of 6 months to 5 years. During this time no promotional messages will be sent to you, and opening a new account is prohibited.

Time Management

Session Time Limit

Set a session time limit to control how long you play in one sitting. When the set time is up, you will receive a reminder. This is an effective way to prevent spending too much time playing.

Loss Limit

Loss Limit

Set a maximum loss amount for each day or week in advance. Once you reach this limit, you will not be able to continue playing for that period. This is an important tool for financial protection.

Reality Check

Reality Check Reminder

A pop-up will appear at regular intervals showing your total playing time and spending. It is there to remind you where the boundaries of entertainment lie.

Warning Signs

When Should You Seek Help?

If you notice any of the signs below in yourself, take the matter seriously. It is not a sign of weakness — it is the first step toward awareness.

  • Feeling a repeated urge to bet more in order to win back money you have lost
  • Spending more time and money than your budget allows and still being unable to stop
  • Hiding your gaming from family or friends, or lying about it
  • Neglecting important responsibilities in life — work, family, studies
  • Feeling restless, irritable, or mentally uncomfortable when you cannot play
  • Taking on debt or drawing on savings to cover gaming costs
  • Playing alone for extended periods and becoming withdrawn from social life
Self-Assessment

Ask Yourself

Answer these questions honestly. If most of your answers are "yes", it is time to seek help.

Do I end up spending more than my set budget?
Am I unable to stop even after deciding to quit playing?
Do I feel like gaming is no longer "fun" but rather a "compulsion"?
Is gaming causing my relationship with my family or loved ones to suffer?
Healthy Habits

Tips for Balanced Gaming

01

Set a Budget

Decide how much you are willing to spend before you start playing. This is your entertainment budget — it should not come from money set aside for other expenses.

02

Stick to Time Limits

Do not play for too long in one sitting. Keep an eye on the clock and hold yourself to your own time limits.

03

Do Not Play Under Stress

Playing when you are angry, sad, or under pressure weakens your ability to make good decisions. Play with a clear head.

04

Do Not Expect to Win

Think of gaming as entertainment, not a source of income. Consider any money lost as the cost of that entertainment.

05

Take Breaks

Take breaks during long sessions. Get up, walk around, drink some water — keep your body and mind fresh.

06

Avoid Alcohol

Alcohol impairs your ability to make decisions. Play sober and with full awareness.

07

Keep Track

Keep a record of how much time and money you spend. It will help you see an accurate picture of your habits.

08

Talk to Your Loved Ones

Let your family know about your gaming habits. Being open about it helps maintain healthy relationships and a balanced life.

Child Protection

Protection of Minors

Access by minors is strictly prohibited at bbd99. Our registration process includes an age verification step. However, parents and guardians within the household also have a responsibility to monitor their children's online activity.

Use parental control software on your devices and keep your login credentials away from children. Disable the password-save option in your browser.

  • Do not share your login password with anyone
  • Always log out of your account after use
  • On shared devices, keep browser history and password saving turned off
  • If you notice any suspicious activity, let us know immediately

We Are Here If You Need Help

If you are experiencing any issues related to gaming or need help setting up tools, get in touch with us.

Email Support
Live Chat
Available 7 days a week, 24 hours a day
Language Support
Full support in Bengali and English
Detailed Process

How Self-Exclusion Works

Self-exclusion is a voluntary decision through which you can temporarily or permanently close your own account. At bbd99 this process is straightforward and takes effect immediately.

Short-Term Break

Stop playing for 24 hours, 7 days, or 30 days. Once the period ends, your account will be reactivated. This option is suitable for those who simply need a short break.

Long-Term Self-Exclusion

Close your account for a period of 6 months to 5 years. No promotional emails will be sent during this time. It is not possible to reopen the account before the period expires.

How to Apply

You can apply for self-exclusion from the "Responsible Gaming" section in your account settings. Alternatively, you can contact us directly via live chat or by emailing [email protected] for immediate assistance. Our team is ready to provide this service 24/7.

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